Privacy Policy

1.1 These Terms and Conditions govern provision of services from me (Colin Cooper | Grand Apostrophe) to you (the Client).

1.2 By engaging me, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions.

1.3 For any questions or concerns, contact me via colin@grandapostrophe.com

2.1 The work will be carried out unsupervised and at such times and places as determined by me, using my own equipment.

2.2 The work will be carried out by me and not shared with or subcontracted to any third party.

2.3 I am self-employed as a sole trader and I am responsible for income tax and National Insurance contributions. I will not claim benefits granted to the Client’s employees.

2.4 You are under no obligation to offer work to me; I am under no obligation to accept work offered by you.

3.1 I agree to provide editing and/or proofreading services as agreed in the project terms, which we will agree at the point of booking.

3.2 Projects include one pass of a manuscript. Revisions and/or additional passes are new projects, and as such are subject to new project terms and require the payment of an additional fee.

3.3 Where revisions and/or additional passes are included in the project terms, these must follow the agreed timeline; late requests for such work will be treated as new projects and will require the payment of an additional fee.

3.4 Where you require phone or video calls the time spent will be reimbursed by you.

3.5 If it becomes apparent that significantly more work is required than had been anticipated I may renegotiate the fee and/or deadline or decline to carry out the work. In such cases, information will be communicated clearly and at the earliest possible opportunity, and a mutually acceptable resolution will be sought.

4.1 I will make every effort to deliver work of the highest quality, in line with industry standards and norms and informed by substantial training and experience. However, I make no claim to and cannot guarantee ‘perfection’, which is in any case highly subjective and therefore unattainable.

4.2 If you make changes to the documents after the I have completed the work, I cannot be held responsible for any of the additional content or associated errors.

4.3 It is your responsibility to ensure that engaging an editor and/or proofreader is not contrary to the rules of your employer, publisher or academic institution.

4.4 I am not liable for issues caused by extraordinary circumstances including, but not limited to, illness, death, technical issues or acts of God.

4.5 My liability is limited to the amount paid by you for the services rendered.

4.6 I am not liable for any indirect, incidental, or consequential damages.

5.1  You will inform me of your requirements and both parties will agree

5.1.1 the medium through which the work will be carried out

5.1.2 the date they will provide the necessary material (e.g. the manuscript and style guide, style sheet or similar)

5.1.3 the start and end date for the project, as advised by me, and

5.1.4 the project terms.

5.2 I will provide a quotation based on 5.1.1–5.1.4. Quotations are valid for 30 days from issue or until the start date, whichever is sooner.

For individuals

6.1 When you have accepted the quotation I will issue a non-refundable deposit invoice for either

6.1.1 50% of the total fee (where the quotation is more than £500), or

6.1.2 the total cost of the project (where the quotation is for £500 or less).

6.2 Any remainder will be invoiced for on completion of the work.

6.3 By paying a deposit you agree to secure my services as described in the project terms.

6.4 Deposits must be paid within 3 days; all other invoices must be paid within 7 days.

For businesses and organisations

6.5 Invoices will be issued for the full amount on completion of the work. Payment must be received within 30 days of the invoice date.

For everyone

6.6 Payment must be made by bank transfer using the account details provided. Overseas clients must pay in GBP and must cover all international fees in addition to the invoiced amount.

6.7 I may propose a bespoke payment plan for large or extended projects.